Returns & Refunds Policy

At Artiss, we want you to love your new furniture as much as we do, which is why we offer a 30-day return policy for your peace of mind. If your item is faulty or you have simply changed your mind, our dedicated support team is here to assist with a smooth resolution.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and photos of the item within 30 days of delivery.

• 2.
  Review & Approval

  Our team will assess your request and provide a Return Merchandise Authorization (RMA) if the criteria are met.

• 3.
  Secure Packaging

  Ensure the product is disassembled and securely packed in its original Artiss packaging to prevent transit damage.

• 4.
  Refund Processing

  Once the item is received and inspected at our warehouse, your refund will be processed back to your original payment method.